I was motivated to write, which is not like me, to acknowledge my recent and first dealings with Ben Wever Ordio Productions, with a view to if he should wish to use it as some sort of client feedback recommendation, I would be pleased with that. I was originally told in passing by a mutual friend, must be a couple of years ago, that there were guitar cables that would automatically mute as they were unplugged from a guitar. At the time the news washed over me as I didn’t have a real use for them and didn’t foresee that I would for such an item.
These days however I run a weekly (plus) open mic night called Champagne Jam and it is an regular occurrence that at the end of someone’s set they would POP the lead out of their guitar before we could mute it from the desk. This obviously does the system no good. A sincere apology generally followed which I grin, bare and accept, but that didn’t solve the problem. So somehow I remembered the recommendation from the past and tracked down the source and ordered a bundle of them. Now it goes without saying that the items, that I now have, work flawlessly. That’s to be expected. They were custom made and offered along with a number of specialised options such as length, colour coding etc. Yep, the leads are GREAT. But as I say I didn’t expect anything less.
However the thing that outshone everything else was the manner and service I received from the get go right through to tracking the couriers progress on the day of delivery along with a personal call from Ben Weaver throughout that day to double check all was well. Now, honestly, I normally don’t care too much about ‘service’. I just want to order goods, pay for them online and have them arrive at my door at the time promised. But it was impossible not to ignore the care and attention I received. Not in your face like an overdone waiter in a swish restaurant. Just perfectly measured (and at times littered with good natured humour) that went with the deal. And it has apparent since that this is par for the course with this man fronting this establishment. So I can only say, if it sways anyones decision to investigate products in offer here, do so in complete faith and enjoy like I did the unexpected ride. Fair dinkum, if this man was a doctor, you’d take your kids to him.